We know you have questions

Answers to all your Paystubs questions below

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General questions

What is PayStubs?
Who's PayStubs for?
How does PayStubs work?
What are the benefits of using PayStubs?
How do I get started with PayStubs?
Does PayStubs handle garnishments for employee payrolls, and if so, what is the process for handling these deductions?
What if my number of employees or contractors changes while using PayStubs?

Payroll and compliance

Does PayStubs support multiple employees and contractors?

Absolutely! PayStubs supports multiple employees and contractors, so it's great for growing businesses.

Can PayStubs help me stay tax compliant?

PayStubs is tax-compliant, so you can be confident that your key calculations and payment records are accurate. We support businesses with employees, contractors, or a combination of both, and you can add as many as you need.

Can I generate professional-looking invoices with PayStubs?

You bet! PayStubs has a library of financial and legal docs, including invoices, to help you run your business more efficiently.

Is PayStubs secure, and will it protect my business and employee information?

Definitely! PayStubs takes the security of your business and employee information seriously. You can be confident that everything is protected and secure.


Is there an in-app support team? When are they available?

Yes, our in-app support team is available 24x7.

How long does it take to get an answer if I fill in the form

All questions are answered within one business day.

Does PayStubs provide support if I have any questions or issues?

Absolutely! PayStubs has a dedicated customer support team that's there 24x7 to help with questions or issues. PayStubs is easy to use, but support is always available if you need it.

How can I report a technical issue with the platform?

If you have issues, please reach us using our contact form, call, or chat

How can I provide feedback or suggest a new feature?

We always welcome feedback. You can reach us using our contact form, call, or chat.

What is the best way to get a quick response from customer support?

The fastest way to reach us is through chat. Just click on the chat icon, and start chatting now.

Pricing and contractual

Learn more about our pricing structure and charges

How much does PayStubs cost?

The cost of PayStubs depends on the number of employees and other factors. Check out the pricing page for more info.

Are there any additional charges or hidden fees?

There are no hidden fees. After your free trial period ends, and if you don’t cancel your subscription, we will charge you the amount based on the subscription plan to choose with no extra fees.

Can customers cancel their PayStubs account at any time, and if so, what is the process for canceling the account?

You can cancel your subscription at any time by visiting your billing center and clicking “cancel subscription.” You will not be able to use the payroll features but will continue to have access to your payroll history documents.

Can I upgrade or downgrade my PayStubs plan at any time?

Yes, you can visit your billing center to manage your subscription plan at any time. 

Do I have to sign a long-term contract with PayStubs?

No, you can cancel at any time.